Garage Door only Closes when I hold Down the Button on the Wall Control

by Carmine

opener works if I hold the button down continually

but remote closer will not close

It will open but will not close



Problem is with the infrared safety sensors, located on each side of your Garage Door, a few inches above the floor.

In most cases, they are simply out of alignment. The beam from the sending unit must strike the lens of the receiver. It takes a slight rotational bend of the sending units bracket, in the right direction, to get them back in alignment.

Occasionally, the problem can be the wiring or bad sensors.

Check the wiring between the sensors and the opener to make sure the wires are not pinched or broken.

If the sensors are bad, the indicator light will be out on one or both of the sensors.

Hope this helps,
Donald

Comments for Garage Door only Closes when I hold Down the Button on the Wall Control

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Oct 08, 2017
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New sensors still a problem NEW
by: Anonymous

I replaced the sensors and now they are the correct colors. The door will open with one touch of the button but still have to hold the button down to get it to close.

Aug 08, 2017
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Thanks! NEW
by: Anonymous

Goodle, saw your explanation, checked sensors and one had come off probably when I was moving some wood near it.

Jul 19, 2017
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Fixed! NEW
by: Anonymous

Thank you! I determined that one of the sensor wires at the main motor was detached. Tightened it into place and it all works fine.

Jul 09, 2017
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Excellent advice NEW
by: Anonymous

Had my door closing in seconds by cleaning the "eyes". Thanks for saving me $$$!

Jul 09, 2017
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Excellent advice NEW
by: Anonymous

Had my door closing in seconds by cleaning the "eyes". Thanks for saving me $$$!

May 29, 2017
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Great advice NEW
by: Anonymous

Terrific information. Solved the problem in less than 30 seconds! Thank you!

Apr 15, 2017
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garage door opening and closing NEW
by: Anojames rhonenymous

I read all your fault remedies and found a split disconnected wire near the left sensor . upon connecting the wire with a plastic connector and wrapping with electrical tape the garage door opened and closed . thank you for your expert advice , also you saved me a costly maintenance charge , thanks again.

Dec 16, 2016
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Door closure NEW
by: Anonymous

For me the motor wasn't receiving the signal. Replacing the sensors did not work.

Dec 02, 2016
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garage door opener NEW
by: roy

wall button has to be held down to close the door ,the remote will open it up ,but can not close it.how do I know the sensors are line up.

Apr 19, 2016
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Easy Fix
by: Anonymous

Thank you! The beam was being blocked by a picture frame... Simple solutions are always the best.
Thanks again.
Bruce
Your welcome Bruce

Jul 20, 2015
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door closer not closing
by: Anonymous

Yes Thanks that did it.very simple was just bent by a snow shovel or broom ...Thank you


You're welcome and thanks for your comment.

Jan 13, 2015
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New remote opens door but would not close it, Also had to hold button to operate door
by: Larry in Houston

Wow Thanks! Just read this, went down stairs, made the adjustment and everything works great!

Aug 04, 2014
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Why hold button on grage door to close
by: Troy

Can I just take t he censer off?


No, the system will not work without the sensors. They cannot be removed as this will create an incomplete circuit.

Apr 20, 2014
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Problem Solved
by: Betty

I had to continuously hold the wall button for my garage door to open. Took your advice, found out that one lens had completely fallen out of the unit. I put it back in place, tightened the screw, and now it works perfectly.

Thank you so much for your advice. You saved me $100; that is what my home protection plan charges to make any major repair.


Thanks Again,

Betty

Oct 25, 2013
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Just excellent
by: Jhon

Wasted two hrs trying to figure out what was wrong with the thing, then I read your recommendation, 5 minutes..... Problem solved. Thanks.

May 26, 2013
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Excellent
by: Jimmy

You saved me so much time and grief I don't know how to thank you. My garage door opener would only open or close if I held the button down. I followed your advise and looked at the sensors and found one of the wires had come loose so I reconnected the wire and Shazam it works perfectly.....

Thank you

Jan 11, 2013
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door issue
by: Anonymous

My garage opener does not work, it was only closing if i held the button on the wall. I played with the adjustments on the back of the opener and now it does not work at all now. I disconnected the power, plugged it back in and tried to manually play with it. ANy ideas on the ajustments for travel. The light flickers on and off on the opener. There is no movement on the gears at all.One of the sensors on the floor was blocked so i cleared the area.

Apr 16, 2012
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Additional Troubleshooting Insights Stemming from The Sensors and not Remote Contorl or Wall Button Issues
by: Anonymous

Excellent comments and they resolved my problem which were the sensors. I adjusted both their angles, but actually think the problem was somehow that a kink in the wiring occurred which I straightened.

My main comment to add is for the sensors to be performing correctly, there must be a steady, not pulsating, red beam coming from the one sensor to the other. If it pulsates, then an adjustment must be made, probably in the alignment to the other sensor or perhaps in moving the wiring of each which appears to be the case in my situation. Thanks again to all for your input as it was extremely helpful in the troubleshoot!!

Mar 24, 2012
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thank you
by: Ruben L.

Totally cleared up the problem. Thank you!

Sep 20, 2011
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Garage door will not go down
by: Anonymous

Please tell me what is wrong when one sensor is red and the other is green. My garage door will not go down. Will only go about 1/4 of the way and goes back up. PLEASE ADVISE!! Thanks

Nothing wrong with the indicator lights - on your particular model they are supposed to be those colors.
For the other problem - See Garage door opens but won't close

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