How do you program more than one remote?

How do you program 2 genie universal garage door openers?

We have 2 but can only program one at a time. When we program the other, the new one is programed but the other one no longer is!

Is there a trick?

After you program one you have to start from the beginning to program the second. In other words, each time you program one, start by pressing and releasing the learn button on the power head (motor assembly).

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