Neighbors Remote Opens My Garage Door

by lkase

my neighbor's opener opens my garage door.



Clear all codes on your opener.

If yours uses rolling code technology (Has a "learn" button) press and hold the learn button for 30 seconds. Then program your remote while your neighbor is not home.

Press and release the "learn" button, then within 30 seconds, press and release the button on your remote. You will have to do the same for each remote and wireless keypad.

If your opener is older and uses "dip-switch" technology, you will find a row of tiny switches on your overhead operator and under the cover of your remote.

Change the position of a couple of these switches on the opener and set the switches of your remote to the same identical position.

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Aug 25, 2015
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Cannot erase memory codes
by: Elmo

Same problem. My remotes have pin toggle switches but the motor unit does not seem to. When I press the and hold the reprogram light it does not go out.

If I let go of the button it does go out but does not seem to clear the memory. My unit is a model 1140LM built in 1992.

Oct 03, 2013
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A solution shared is a nice thine!
by: Anonymous

Thanks for suggesting a solution. This issue has been on this board since I started it in June, 2011. These people helping people boards are so great. If I could just find a board to teach me how to integrate my Windows 8, Ipad, Ipod, Itouch, Nook and streaming TV I would be a happy person. I know they can communicate with each other, just wish they'd communicate with me. Have a great day. Linda

Oct 03, 2013
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20 yr old liftmaster 1140lm
by: Victoria, SW FL

I have an older unit. When we bought the house the previous owners did not have the remote transmitter. We bought a Clicker universal remote. The unit is a smart learn type. My neighbor just installed a brand new Genie. His transmitter opens our door, and apparently so does half the neighborhoods remote transmitters. Turns out the universal remote is not intended for units made prior to 1997. We bought 61LM remotes for our vintage unit. So far so good. If your unit does not have the smart beam safety set up an is older than 1993 most of the universal remotes will work, but could leave you open to other frequencies. Gray smart learn button, gray wire. 390 MHz

May 22, 2013
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Bottom Line
by: Mark

Folks, these new comments still don't work for me. As garage door man says, it is a glitch and the manufacturers won't help you. It goes along with the current trend in a lot of industries, such as appliance makers. It is planned obsolescence, they only work for a few years and then you have to buy a new one, which is a piece of junk you will have to replace in a few more years and the cycle continues. Since I don't want to buy a new garage door opener as my 20 year old one works fine (except for my neighbor opening it) I have a partial solution. I got a wireless remote switch for the opener to plug into. These are available at any wal mart or home center. If I am leaving my house for a while I turn off the power to the opener with the remote after closing the door.

May 13, 2013
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Remove all batteries
by: Anonymous

Remove all the batteries from your remotes, clear the program in the garage door opener itself...or turn it to 0000; go to your car dealer, have them clear your "in" car garage door remote to factory settings and confirm how you should program it. Review instructions in your new car instruction book with your salesman or tech at the dealer.

Then re-set all from scratch. Start by setting the garage door opener itself. I would also use new batteries in your remotes even if they are not dead. Do not use rechargeable batteries.

Then start with individual remotes, once programed don't set up your "in car" for a few days. Then do the "in car". At no time should you take a baseball bat and smash your remotes or door opener...it won't help.


May 04, 2013
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I've reprogramed no help
by: Anonymous

I'm having the same problem my neighbor and I both have Wayne Dalton openers installed about the same time (2005). Never had a problem. Then we bought a new care (2013) and ended up reprograming the door opener, two hand held openers in the cars, and the built in opener in the care. Only one of my neighbor's car remotes opens or closes our garage door. I have since reprogramed everything again, including keyless, wireless remote outside of my garage. Any more ideas?

Mar 19, 2013
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Glitch by chamberlain group who makes liftmaster and older Wayne dalton openers
by: Garage door man

I own a garage door company in Florida, there's a glitch in the chamberlain group which makes craftsman, liftmaster and wayne dalton openers, I installed a genie opener next day I got a call saying it opened the neighbors door which any techs first response would be that's almost impossible with the new billion rolling code system, frequency does not matter here, I wasn't sure what was going on either because the neubors unit was 20 yrs old Wayne dalton? So I did some calling around to some friends in the industry and one if them told me to
Put a keyless entry on the outside of the neighbors house which I did at my cost and it worked. I called chamberlain and genie who both pointed fimgers at Each other and would not provide me with a solution, hope this helps

Jan 28, 2012
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check out companies on internet
by: Anonymous

Check out each of the companies on the internet and post your problem. Is your new remote working? Is it the same comany as the garage door? Sheck your neighbor's manufacturer as well.
Linda

Jan 24, 2012
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Still a Problem
by: Mark

I have tried all the above, and no luck. I think the problem is clearing my codes. My chamberlain does not reset. I have tried holding the learn button for a long time, removing the power for a week, worst of all the neighbor's opener is a genie, an entirely different manufacturer. This is rediculous, but all caused by the clicker remote that I tried on my old opener. This clicker being sold in stores nowdays has corrupted my opener somehow. I think it is a ploy by chamberlain to get you to buy a new opener.

Dec 07, 2011
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The Ball is in the Neighbor's Court
by: Anonymous

I have cleared the codes on my Chamberlain Liftmaster and resynchronized my remote control (of which I only have one) several times. My remote control does not open the neighbor's garage door. Now, it's their turn to clear all of their codes and re-synch their remotes using the "Smart Learn" button on the Liftmaster. While they have to be inconvenienced, I am concerned that THEY can get into my garage and have more cause to lodge a complaint than them. Now, it's their turn to do their part and be done with this problem (which I could just as easily say they caused).

Dec 07, 2011
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Change all openers
by: Anonymous

Just changing the main unit won't work if the other remotes in the cars are not changed as well. In fact it you don't change all the remotes they may not work at all.
Linda

Dec 07, 2011
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Thanks for Help
by: Anonymous

Thanks to the anonymous reply above. I will use the steps you offered to try to resolve this issue with the neighbors who are upset. I think once they reset the codes on their main unit (the garage opener itself), then the whole problem should be resolved. They also have a Chamberlain Liftmaster. The other frustrating part is that the neighbors said, "Well, you know, this problem never occured with the previous owner's of your house." I will now follow-up with the HOA (Home Owner's Association), as well and keep a paper trail in case these people decide to go to "People's Court."

Dec 05, 2011
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Have neighbors try a new access number
by: Anonymous

Hi,
First send, by email or regular mail, a note to your neighbors and to HO or whatever that is. Indicate that this is not an uncommon situation with garage door remotes.

First say your sorry for the inconvenience.These are some of the options I have researched so we can solve this problem. Then:
1. Send them a copy of this blog.
2. Get the manufacturer to email you instructions to fix the remote; send this as well.
4 Ask if they would be willing to change their code.
5. Search the internet for garage door openers and check this problem with different models...if you know their model that would be even better.
Have a hard copy of the email or letter. You always need a paper trail. Then see what they say.
Clear ALL your remotes. Especially the one in the garage door opener. Try resetting inside the garage with the door closed.
Angry neighbors make everyone unhappy. Just solve the problem and get on with it.

Dec 05, 2011
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I have this same problem even after clearing the codes.
by: Anonymous

My neighbor's remote control is still opening my garage door, even after clearing the codes several times on the main unit (opener itself). The worst part is that the neighbors are implying that I am causing them a problem. They instantly assumed that I could open their garage door and have now lodged a complaint with the HOA. This whole incident is frustrating because I do not know why their remote is locked onto my Chamberlain Liftmaster, even after clearing the codes several times. I even showed the neighbors that my remote does not open their door and they still seem to think I can get into their garage. If anyone knows the solution to this problem, I would greatly appreciate it.

Jun 30, 2011
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It worked
by: lkase

It works!

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