remote will not open the door

by peru

My remote will not open the door. I have new batteries and it still will not work.



Is there power to the opener?

Will the wall control button work?

Do you hear any noise at all when you press the button on the remote?

Is the antenna wire on the opener hanging down and fully extended?

Can you disconnect the opener and open the door manually? If so, is it easy to open or does it require extra force?

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